Whenever you are sending a mail to someone you would always want to know whether the message has been received by the other person and you would also want to know whether the message was opened by the receiver. This can be easy if a receipt for the message can be obtained meaning a delivery receipt to make sure that the message has been delivered and a read receipt to make sure that the receiver has read the message send by you.
You can receive one or both types of receipts in Outlook 2013. But it should also be taken into consideration that the receiver can completely reject the messages sent by you and can thus decline you the option of receiving a particular read or delivery receipt as it is his or her wish to do so. In that scenario requesting for both types of recipients would not do any help to you.
Step by step analysis of how to request delivery and read receipts for all emails you send and for a single message
First you need to make sure that File tab is clicked to progress on to the Account Information Screen where Options can be viewed in the list of menu items.
Click Mail in the list of menu options on the left of the Outlook dialog box. There will be a tracking section on the right side of the dialog box. Scroll down to that section and select the Delivery receipt or Read receipts for all the emails you send out. You can also select any other tracking options you want and click Ok to accept your changes.
If you just want to request a delivery receipt and read receipt for the current email message, click the Options tab while the message is still open.
Next step is to select the Request a delivery Receipt check box or the Request a Delivery Receipt check box or the Request a Read Receipt check box or both. It is also important to note that the there is no guarantee that even if you receive a mail the recipient read and understood the email.
The great advantage of receipts on both read and delivery are it gives us an overview that is the person receiving the mails at correct time and is he or she able to read within the time frame and understand the totality of the subject which is been sent through.
Thus read receipts and delivery receipts can completely enhance our way of working with the mails to a disciplined manner as we can make sure that what we are working on a certain mail is looked upon and perceived by the recipient. So the Outlook 2013 makes more than just receipts with the read and delivery formats.